Anderson Claim Form

Please complete all the details about the product you are claiming below. Our Claims Team will respond to you shortly.

Company Details

Company Name*

Your Name*

Your Email*

Your Own Reference Number*

Order Details

Anderson Teak Sales Order Number

Item Number*

You can find the number on the original order confirmation.

Product Description*

Quantity of Claimed Items*

Claim Category*

Product Quality

Wrong Product

Missing Part

Transport

Is the packaging damaged?*

**When YES, pictures are required

Yes

Description of the Quality Issue*

Photo / Video Upload*

Please provide one close-up photo clearly showing the defect and one full-size photo of the entire product. If the damage cannot be captured in a photo, a video is required.

For lighting products, a photo of the product label must also be included.

If you are claiming more than one product, a separate photo of each item is required.

Return Details

Is the Claimed Product ready for Collection?*

Yes

Address*

Email Address*

Phone Number*

Contact Person*

Send me a copy of my responses